Your reservation trip time payment is debited 2 hours prior to collection of the vehicle. If you make a booking which is due to begin within 2 hours your card will be charged immediately.
Once you have ended your booking, and the vehicle has sent us information about your trip, your mileage charge will be billed along with any adjustments.
If there were no problems with the booking, your card will usually be charged within 24 hours of the end of the booking. In the unlikely event of a delay in retrieving mileage data, you may be billed a few days after your hire has ended.
Your monthly fee is charged to your card on the first day of every month (if applicable).
Please note that we accept no responsibility for bank charges made due to bounced payments.