If for any reason we have to cancel your booking, we will contact you immediately to transfer your reservation to the closest alternative.
It is not often this should happen, however for the safety of our members if a vehicle is involved in an accident, or needs to visit the garage- we will look to transfer you to another car.
If we have to transfer your booking from a fully electric car to a hybrid/petrol vehicle, we will refund the mileage price difference.