If you are involved in an accident with another vehicle, please call us immediately as this will need to be reported to our insurance provider. Our customer service team are available to assist via telephoning 0191 375 1050.
When involved in an accident, please try to get photographs on a mobile phone of our vehicle, and any other vehicles involved in the accident. These can be sent to info@co-wheels.org.uk.
We also require:
- Third party drivers name, home address, telephone number, insurer and policy number.
- Names, addresses, telephone numbers of all passengers in other vehicles and as well as our vehicle.
- Details of the accident. Please never admit liability. Please try and specify the incident in as much detail as possible.
- Passer by witness name, address, telephone numbers if applicable.
- Weather conditions at the time of the collision.
- Location of the accident.
- Details of emergency services if they attended the scene.