Categories

• Joining Co Wheels All the information you need to know about joining Co Wheels.
• Electric Vehicles All the information, operating vehicle guides, videos and FAQs about using electric vehicles
• Refuelling Frequently asked questions about refuelling a Co Wheels vehicle
• Problem car arrival / car return Help on what to do if arriving at vehicle with a problem or returning a vehicle and having a problem
• Booking Everything you need to know about making, cancelling and amending your booking!
• Emergencies Helpful information on what to do in the event of an accident or when experiencing issues
• Using the vehicles Handy information for when you are using the vehicles out and about.
• Breakdown What to do in the event of a breakdown.
• After your booking Help about charges post booking, reviewing your transactions and how to cancel your account
• Suspensions Information on when Co Wheels may suspend members or situations when we may review accounts
• Password Issues Help on what to do if you can't find or remember your account password
• Making changes to your account Help for adding drivers to your account, changing your details with us and adding damage waiver to your account
• Zone Cars in virtual bays Some new locations do not use fixed bays but have 'virtual' bays and can be parked anywhere in the zone.
• Benefits Of Joining Find out more about the benefits of joining Co Wheels for community pay as you go car hire or pool car fleet
• Pricing FAQs about joining fees, hire rates, and any other charges
• Billing FAQs about payment card security, payment details, payment problems and how driver credit is received